TY - BOOK AU - Russell, Roberta S. / Bernard W. Taylor III TI - Operations Management: Quality and Competitiveness in a Global Environment SN - 10: 81-265-0881-7 PY - 2007/// CY - New Dilhi, India PB - John Wiley & Sons, Inc. KW - 1. Production management. 2. Quality control. 3. Product systemen ER -