TY - BOOK AU - Pollitt, Christopher / Geert Bouckaert TI - Public Management Reform : A Comparative Analysis SN - 978-0-19-926848-1 AV - 351 U1 - 351 2nd Ed. PY - 2004/// CY - UK PB - Oxford University Press KW - 1. Public administration. 2. Administrative agencies -- Management. 3. Comparative government. 4. Organizational change ER -