TY  - BOOK
AU  - Taylor, Shirley 
TI  - Communication for Business: A Practical Approach [RES]
SN  - 81-7808-115-6
PY  - 2003///
CY  - India 
PB  - Pearson Education Ltd. 
KW  - 1.  Business communication.  2.  Communicatie
ER  -