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	1.	Mastering Data Mining: The Art and Science of Customer Relationship Management [RES] by Berry,Michael J A / Gordon Linoff Publication details: USA John Wiley & Sons, Inc. 2005 Availability: Items available for reference: Campus-1 Library: Not For Loan (1)Call number: 005.741.
	2.	Enterprise knowledge management : the data quality approach / David Loshin. by Loshin, David, 1963- Publication details: San Diego : Morgan Kaufmann, c2001 Online resources: Publisher description Table of contents Availability: Items available for reference: Campus-1 Library: Not For Loan (1)Call number: 658.4/038 LOS.

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