Services Marketing: | Integrating Customer Focus Across the Firm (Record no. 9058)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00714nam a2200217Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20150201123224.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120327s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 13:978-0-07-066007-6 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 10:0-07-066007-7 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | rajin |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 4th edition |
| Classification number | 658.8 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zeithaml Valarie A. / Mary Jo Bitner et al |
| 9 (RLIN) | 2710 |
| 245 ## - TITLE STATEMENT | |
| Title | Services Marketing: |
| 245 ## - TITLE STATEMENT | |
| Title | Integrating Customer Focus Across the Firm |
| 250 ## - EDITION STATEMENT | |
| Edition statement | , 4th edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Dilhi, India |
| Name of publisher, distributor, etc | Tata McGraw-Hill Publishing Company Ltd. |
| Date of publication, distribution, etc | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxix, 743 P. |
| Dimensions | 24 X 18 cm |
| 630 ## - SUBJECT ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | 1. Service industries -- Marketing. 2. Customer services. 3. Marketing. |
| 9 (RLIN) | 2711 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Koha item type | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Campus-1 Library | Campus-1 Library | 10/07/2012 | 14 | 5 | 658.8 | 007099 | 23/11/2013 | 24/10/2013 | Books | |||||
| Dewey Decimal Classification | Campus-1 Library | Campus-1 Library | 10/07/2012 | 8 | 4 | 658.8 | 008426 | 26/01/2014 | 09/01/2014 | Books | 10/07/2012 | ||||
| Dewey Decimal Classification | Campus-1 Library | Campus-1 Library | 10/07/2012 | 13 | 3 | 658.8 | 007100 | 26/01/2014 | 22/01/2014 | Books | 10/07/2012 | ||||
| Dewey Decimal Classification | Campus-1 Library | Campus-1 Library | 10/07/2012 | 24 | 7 | 658.8 | 008429 | 01/08/2018 | 25/07/2018 | Books | 10/07/2012 | ||||
| Dewey Decimal Classification | Campus-1 Library | Campus-1 Library | 09/09/2012 | 3 | 658.8 | 008428 | 23/09/2018 | 16/09/2018 | Books | 09/09/2012 | |||||
| Dewey Decimal Classification | Damaged | Campus-1 Library | Campus-1 Library | 09/09/2012 | 9 | 4 | 658.8 | 008430 | 26/01/2014 | 09/01/2014 | Books | 09/09/2012 |